Last Revised: February 2013
How We Receive Donor Information
Our “Clients” are 501(c)(3) charitable organizations that use our Services to process information received from individual donors who have consented to an employer match (“Donors”). Our “Partners” are companies that provide fundraising and donation management services, including the option of using DonateDouble’s Services. Clients authorize us to initiate Services in two ways: (i) by registering directly with DonateDouble or (ii) by enabling the DonateDouble Extension on a Partner site. Initiation of DonateDouble’s Services enables us to immediately receive Personally Identifiable Information of Donors who make online contributions to Clients.
What We Do with Donor Information
Collection. DonateDouble limits its collection of Personally Identifiable Information to only what is needed to process employer gift matches on behalf of our Consenting Clients. A donor’s affirmative response to process an employer match, coupled with the donor’s employee email address and employer name, is considered consent for DonateDouble to process information, including but not limited to, the following:
• Donor’s name
• Donor’s email address
• Donor’s employer name
• Date of Donor contribution
• Dollar value of Donor’s contribution
• Name of organization to whom the contribution is made
Sharing and Use. We may disclose Personally Identifiable Information to our employees, contractors, and agents who have a need to know such information in order to perform our Services. We share such information with relevant employers, Clients, and if applicable, with Partners. We do not sell or rent personal information to anyone, for any reason, at any time. We may also disclose such information in the event of a corporate change, or if required to do so by law, such as in response to a subpoena or warrant.
Retention. We will retain Personally Identifiable Information for the period necessary to fulfill our Services and audit requirements unless a longer retention period is required or permitted by law.
Protection. We use a combination of firewall, antivirus, encryption and authentication measures, among others, to protect Personally Identifiable Information from unauthorized access and use. We also maintain and enforce a Security Policy and train our employees, contractors and agents on the importance of maintaining the confidentiality, privacy, and security of Personally Identifiable Information.
Opt-Out. A donor who does not consent to DonateDouble receiving and using Personally Identifiable Information should refrain from using the Service. Such donors can also contact the recipient organization or DonateDouble at firstname.lastname@example.org. Opting out of the Service may cause the recipient organization to lose the ability to obtain the employer match.
Use of Our Website and Web Services
“Visitors” are defined as anyone accessing and using the www.donatedouble.com site (“Website”), Facebook page, or emails (collectively referred to as “Web Services”).
Social Media. DonateDouble uses third-party social media applications such as Facebook to interact with Clients, Partners, Donors and Visitors. Facebook’s Data Use Policy https://www.facebook.com/about/privacy governs its ability to use and share information collected from Visitors to our Facebook Page. Please note that by “liking” our Facebook Page, Visitors may automatically consent to sharing certain information with us, and the public, such as name, email address, and location. DonateDouble may use this information in connection with our Services. Visitors are responsible for any information they make available on third-party social media applications.
Email. We may email prospective clients who have (i) enabled the DonateDouble extension through a Partner site, (ii) contacted us through our Website or Facebook Page, or (iii) been referred to us. We may also email Donors and employers on behalf of our Clients. Our emails may contain web beacons to evaluate how emails were opened and whether they were acted upon. We do not sell or rent email addresses to anyone, for any reason, at any time.
Third Party Privacy Policies
We do not knowingly collect Personally Identifiable Information from children under 13. If we learn that we have collected such information, we will take steps to delete the information as soon as possible.
Questions and Contact Information